Data Protection Policy
At Bertum Education and Career Hub, we are committed to safeguarding the privacy and personal data of our clients, learners, partners, and website visitors. This Data Protection Policy outlines how we collect, use, store, share, and protect personal information in accordance with applicable data protection laws.
Data We Collect
We may collect the following categories of personal data:
Full name
Email address
Phone number
Physical address
Educational and professional background
Payment and billing details (if applicable)
Usage data (e.g. pages visited, access times)
IP address and device information
Purpose of Data Collection
We collect and use your personal data for the following purposes:
To provide educational and career services
To respond to inquiries and communicate with you
To manage course registrations and certifications
To improve our website and service delivery
To send important updates, newsletters, or promotional content (only if you opt-in)
For compliance with legal obligations
Legal Basis for Processing
We process your data based on:
Your consent
Contractual necessity when providing our services
Legitimate interest in improving our offerings
Legal obligation in complying with regulatory requirements
Data Sharing and Disclosure
We do not sell or rent your personal data to third parties.
We may share data with:
Service providers (e.g. payment processors, IT support)
Legal authorities if required by law
Accrediting or partnering institutions with your permission
All third-party service providers are contractually bound to protect your data.
Data Storage and Security
We store your data securely using appropriate administrative, technical, and physical measures to prevent unauthorized access, loss, misuse, or alteration.
These include:
Password protection
Secure servers and encrypted communication
Access control for authorized staff only
Data Retention
We retain your data only as long as it is necessary to fulfill the purpose it was collected for, or to comply with legal, accounting, or reporting obligations.
Your Rights
You have the following rights under applicable data protection laws:
Right to access your personal data
Right to correct or update inaccurate data
Right to withdraw consent at any time
Right to request deletion of your data (“right to be forgotten”)
Right to object to or restrict certain processing
Right to data portability
To exercise any of these rights, please contact us at the details below.
Use of Cookies
We use cookies to improve your experience on our website. For more details, see our [Cookie Policy].
Updates to this Policy
We may update this Data Protection Policy from time to time. The latest version will always be available on our website. Users will be notified of significant changes via email or site notification.
Contact Us
If you have any questions, concerns, or requests related to your personal data, contact us at:
Email: info@bertumeducationandcareerhub.com
Phone: +254796622720.